NEW – Clarity Client Login AND Rewards Points System

Clarity Client Login and Rewards Points System

 

Client Login

We’re excited to let you know about some great new features we’ve added into our Online Booking service. You can now log into our booking system using your mobile number (the same number on which you receive your reminder text messages). Logging in will give you access to your full appointment history and upcoming appointments so it’s easy to see what’s coming up. You can change upcoming appointments and there’s also a quick rebook feature to save time. You will also be able to view and update your personal details!

To log in all you need to do is click the pink banner in Online Booking and enter your SMS number. We’ll send you a one-time code that will keep you logged in until you sign out again. If you’ve recently changed your SMS number or if you haven’t given it to us before, please let us know so we can update your details and give you access to all these new features.

Step 1: Click on the pink banner where it says ‘rebook your previous appointments’

Step 2: Input your mobile number. This must be the mobile number you gave us – if you’ve changed your number recently you will need to give us a call to update it!

Here you will see your appointment history. You can press ‘Book again’ to rebook the same service with the same therapist you saw previously. This is helpful if you don’t remember what treatment you had (or who treated you! No judgement here!)

You can also see your upcoming appointments and reschedule/cancel them. Definitely a go-to when you’ve woken up at 3AM and just remembered you have that dentist appointment. Please note that our cancellation policy still applies – you will not be able to change or cancel your booking within the 24-hour period.

If there are any remaining intake forms for you to fill out, we will also use this login process to SMS you forms that you can quite easily fill out on your device. These will wait here for you in the ‘Forms’ tab.

 

Do Clients have to login?

Not if you don’t want to! You can still opt to skip the sign-in process and book your appointments using the usual process.

 

Rewards Points System

In addition to our snazzy online upgrade, we’re super excited to introduce a rewards points system! You will earn points based on your spending ie. every 10 sessions nets you a $50 voucher to spend on any of our services. This is all kept securely on our system – no punch-card or stamping required. We’ll keep track of your rewards so just ask our friendly admin team for your balance if you’re curious.

For example if someone has spent $104 on a 60 minute treatment they will accrue 104 points. We have designed this so that after 10 x 60 minute treatments you will receive a $50 voucher.

 

As our booking system continues to evolve and upgrade, we will keep you updated! Give admin a bell on 8239 0575 or chuck us an email at hello@claritywellness.com.au if you have any burning questions about these new systems.

Sarah Watson
hello@claritywellness.com.au


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