Our Late Notice Policy
Clarity has a strict late notice policy for appointments which you agree to when booking:
A $50 Fee applies if an appointment is rescheduled or cancelled within 24 hours, or in the event of a no-show without notice.
To reduce the likelihood of cancellations, in addition to your booking confirmation we will send you a reminder Email 2 days prior and an SMS reminder the day prior.
How do we help prevent late notice changes?
Scheduling appointments means that both you and your practitioner are committed to your ongoing health and wellbeing.
Ergo: We want to see you and take care of you!
In addition to your initial booking confirmation, we send you a friendly reminder email 48hrs before your session and a SMS the day before to prevent the necessity of late notice changes.
What about Classes?
Failure to arrive for a class you are booked in for, or cancellation on the day, will mean you will forego a class on your class pass, or be required to pay the $20 casual class fee (if you do not have a pass).
We offer small class sizes for a comfortable, personalised class experience and our classes are often fully booked in advance; if you fail to arrive or offer late notice of your cancellation, someone on waitlist misses a spot on the mat, and your teacher misses out on their income (even yogis need to pay rent 😉 )